Privacy Policy
1. What Data We Collect
When you submit a booking request through our website, we collect the information you provide in the booking form: your name, email address, phone number, pickup and drop-off locations, travel date and time, and any additional notes you choose to include.
2. How We Use Your Data
We use your personal data solely to arrange and confirm your transfer service. We will contact you via phone or message to confirm booking details. Your data is never used for marketing purposes and is never sold or shared with third parties for commercial use.
3. Cookies
We use only strictly necessary cookies. This includes a cookie to remember your language preference so the website displays in your chosen language on return visits. We do not use tracking cookies, analytics cookies, or advertising cookies of any kind.
4. Third-Party Services
We do not use third-party analytics platforms (such as Google Analytics) or advertising networks. No data collected through this website is shared with advertisers or marketing platforms. Your information stays with us and is used only to deliver your service.
5. Data Retention
Booking data is retained for 12 months following your transfer to allow us to maintain service quality and address any queries related to your booking. After this period, your personal data is permanently deleted from our records.
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to access the personal data we hold about you, to request corrections to inaccurate data, and to request the deletion of your data. To exercise any of these rights, please contact us at driver@jovanetic.com.
7. Contact
For any questions or concerns regarding this privacy policy or the handling of your personal data, please contact us at driver@jovanetic.com.